Shipping Policy
Shipping Policy
All products in this store are made to order. Please read the following shipping information carefully before placing your order.
Production Time
Each item is printed and assembled after your order is placed. Production time is typically 3-7 business days depending on order volume and complexity.
Shipping Times
We ship from the United States via USPS. Estimated delivery times after production:
- Domestic (US): 3-7 business days
- International: 10-21 business days (availability varies by destination)
Shipping times are estimates and are not guaranteed. Delays may occur due to carrier conditions, holidays, or customs processing for international orders.
Shipping Confirmation
You will receive a shipping confirmation email with tracking information once your order ships.
Lost Packages
If your tracking shows delivered but you have not received your package, please check with neighbors and your local post office first. Contact us at crossplaygaming@protonmail.com if the issue is not resolved within 3 business days of the delivery date.
International Shipping
International buyers are responsible for any customs fees, duties, or import taxes charged by their country. We are not responsible for delays caused by customs.
Contact
For shipping questions, contact us at crossplaygaming@protonmail.com with your order number.